Frequently asked questions
How long does shipping take and how much does it cost?
We offer Free Standard Shipping on all orders worldwide! Domestic US orders typically arrive within 5 – 7 business days, while international deliveries take 7 – 21 business days. All packages include tracking information sent directly to your email once dispatched.
How can I track my order?
As soon as your order has been processed and shipped (usually within 1–3 business days), you will receive a confirmation email containing your tracking link and carrier details. Please allow 24 to 48 hours for tracking activity to update in the carrier system.
What is your return policy?
We want you to love your purchase! If you receive an item that is damaged, defective, or incorrect, please reach out to us within 14 days of delivery. Contact our team at youngwilliambrandon15041992@gmail.com with your order number and photos of the item, and we will gladly arrange a replacement or refund.
How can I contact customer support?
Answer: Our team is here to assist you Monday through Friday! You can contact us anytime via:
- Email: youngwilliambrandon15041992@gmail.com
- Phone: +1 570-354-4420
- Address: 1473 N Iris Ave, Rialto, CA 92376, United States