Shipping policy

Fern Paper Co™ is committed to delivering your orders accurately, securely, and in a timely manner. Please take a moment to review our shipping terms and guidelines below.

1. Order Processing Time

All orders are processed and verified within 1 to 3 business days (Monday through Friday, excluding weekends and US federal holidays).
Once your order has been packaged and handed over to our shipping carriers, you will receive an automatic email notification containing your official tracking number.

2. Shipping Destinations, Delivery Estimates & Rates

We are pleased to offer Free Standard Shipping on all orders across the United States and worldwide.

Destination	Shipping Service	Estimated Delivery Time	Shipping Cost
United States (Domestic)	Standard Tracked Shipping	5 – 7 Business Days	FREE ($0.00)
International (Worldwide)	Global Tracked Shipping	7 – 21 Business Days	FREE ($0.00)

Please note: Delivery estimates begin after the order has been processed and shipped. Transit times may experience occasional delays due to peak holiday volumes, weather conditions, or local customs procedures.

3. Order Tracking

Once your package is dispatched, you will receive a shipment confirmation email containing a direct link to track your order. Please allow 24 to 48 hours for tracking updates to populate within the carrier’s system.

4. Customs, Duties & Taxes (International Orders)

For international shipments outside the United States, items may be subject to import taxes, customs duties, and handling fees levied by the destination country.

All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Fern Paper Co™ is not responsible for delays caused by the customs clearance process in the receiving country.

5. Incorrect Address & Undeliverable Packages

Please double-check your shipping address prior to completing checkout. If you notice an error in your submitted shipping address, contact us immediately at youngwilliambrandon15041992@gmail.com. We are unable to re-route or cancel orders once they have been dispatched.